Associate Product Manager

Role: Associate Product Manager (APM)

Location: Bengaluru [In-Office]

Experience: 1–2 YOE

Type: Fulltime

About ClickPost:

Established in 2015, ClickPost is Asia's largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, and Adidas to help them improve the post-purchase customer experience. With seamless integration across 500+ carriers, we empower leading retailers, including multiple unicorns, to manage 120+ logistics partners through a single API gateway.

We have been profitable for the past 5 years, are backed by some of the biggest investors around, and are growing 2x year on year. We are one of the rare startups working at cutting-edge technology, with enormous scale and a brand name that is well respected across the Indian SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed have fostered a dynamic culture. With several ex-startup founders on the team, we've built a workplace that's both engaging and rich with learning opportunities.

About the Role:

This is a high-ownership APM role for someone who wants to learn about a product by doing - across discovery, execution, and delivery. You will work closely with senior PMs, engineers, customers, sales, and ops teams, owning outcomes end to end.

What You'll be doing:

• Own product discovery for assigned problem areas by leading customer calls, defining requirements, and mapping end-to-end operational workflows
• Drive prioritization inputs by synthesizing customer pain points, business impact, and technical constraints to influence roadmap decisions
• Own pre-sales product engagements including demos, API walkthroughs, and prospect-specific solution design in partnership with sales
• Act as the product owner for onboarding and customer success, unblocking teams, resolving product gaps, and driving faster customer adoption
• Serve as the quality owner for releases by leading rigorous UAT, validating real-world edge cases, and ensuring production readiness with engineering
• Analyze product usage and operational data to identify inefficiencies, improvement opportunities, and high-impact product bets
• Build internal tools, automations, and workflows that materially reduce onboarding time and manual effort

What you have:

• You MUST have a High Agency which means you are proactive and can take actions without being told what to do.
• Strong systems thinking with the ability to reason about trade-offs and second-order effects
• Structured problem-solving- able to breakdown complex problems and reason from first principles
• Comfortable working with APIs, Postman, debugging, and QA processes
• Ability to build internal tools using modern AI tools (Claude, Cursor, Lovable, etc.)
• High bar for UI/UX, product taste, and clarity
• Proficient with SQL
• Proficient in prompt engineering and AI-first workflows
• Clear written and verbal communication
• Curious, humble, ambitious, and comfortable operating in ambiguity
• Creative, resourceful, and willing to hustle when required

Qualifications:

• Bachelor's degree in engineering from a top-tier institution.
• 1–2 years of experience in a fast-paced environment
• Prior exposure to logistics or supply chain is a strong plus
• Comfortable visiting darkstores, warehouses, stores and working close to on-ground operations

Perks & Benefits:

We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.

• Competitive salary package with performance-based bonuses.
• Comprehensive health insurance coverage for you and your dependents.
• Flexible working hours with Hybrid work arrangement.
• Generous leave policy and time off.
• Continuous learning and professional development opportunities.
• Employee assistance program for mental health and well-being support.
• Supportive and inclusive work culture promoting diversity and collaboration.