Job Description
TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers compensation insurance.
TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients business success with extraordinary HR.
Don't meet every single requirement Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody's perfect and we encourage you to apply. You may just be the right candidate for this or other roles.
Job Summary
The US Payroll Garnishments Associate Analyst supports the accurate and timely processing of wage garnishments in accordance with federal, state, and local regulations. This includes handling orders related to child support, tax levies, creditor garnishments, student loans, and other courtmandated deductions. The role requires strong attention to detail, compliance awareness, and the ability to follow structured procedures while ensuring accurate payroll outcomes and maintaining audit-ready documentation.
Key Responsibilities
- Review and enter garnishment orders such as child support, tax levies, creditor garnishments, and administrative orders.
- Ensure timely activation, modification, and termination of garnishment deductions in accordance with order instructions.
- Validate deductions during payroll processing to ensure correct withholding and prevent over or underdeduction.
- Respond to agency requests, verifications, and follow-up inquiries professionally and within required timelines.
- Review employee payroll data for accuracy related to garnishment calculations and nettogross impacts.
- Maintain accurate documentation and store all garnishment orders, updates, and correspondence per compliance requirements.
- Partner with Payroll Tax, HRIS, CDCM, and Compliance teams to resolve garnishmentrelated discrepancies.
- Monitor assigned queues in case management tools and complete tasks within expected SLAs.
- Assist with reconciliations of garnishment payments and refunds when required.
- Support quarterend and yearend reviews related to garnishment deductions and reporting.
- Provide end-to-end customer support through multiple channels including Chat, Email, and Inbound/Outbound Calls, ensuring timely, accurate, and professional resolution of client and employee inquiries.
- Demonstrate flexibility to work in a 24/7 shift environment, including night shifts, weekends, and holidays, in alignment with business and client coverage requirements
Qualifications
Education:
- Bachelor's/Master's degree in Commerce, Business, Finance, HR, or related field (preferred).
Experience
- 02 years of payroll processing, HR operations, or finance operations experience (US payroll preferred).
- Experience with garnishments, compliance, or case management environments is an advantage.
Certifications (Preferred)
- Fundamental Payroll Certification (FPC) APA (optional)
Skills & Competencies
- Basic understanding of US payroll concepts and wage garnishment regulations.
- Experience with HRIS platforms such as PeopleSoft, Workday, or SAP
- Strong numerical accuracy and dataentry precision.
- Effective communication skills for interacting with agencies and internal teams.
- Ability to handle confidential information with integrity and compliance discipline.
- Strong attention to detail and ability to follow structured SOPs.
- Proficiency in Excel (basic formulas, sorting, filtering).
- Willingness to learn payroll systems, garnishment tools, and case management applications.
Work Environment
- Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
- This position is 100% in office.
Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.
TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact [Confidential Information] to request such an accommodation.
