Required Skills
- Experience: 7+ years in Agile roles (Scrum Master, Agile Coach, Agile Mentor)
- Certifications: PSM I + PSM II (Scrum.org), Certified Scrum Master (Scrum Alliance), or SAFe Scrum Master Certification
- Education: Bachelor's degree in Computer Science, IT, or a relevant field (preferred)
- Deep understanding of Agile software delivery, production readiness, and operational execution
- Deep knowledge of multiple Agile frameworks beyond Scrum
- Extensive experience using JIRA / Confluence or similar tools to manage Agile programs
- Practical familiarity with coaching tools for team facilitation and management
- Solid understanding of business, digital transformation, and organizational change in enterprise IT and digital contexts
- Exceptional communication and stakeholder management skills
- Experience as a Business Analyst is a plus
Responsibilities
Enable the organization's new way of working
- Model behaviors to support transformation
- Create and maintain Agile culture within squads
- Embed practices such as crossfunctional collaboration
Work with squads to reinforce Agile behaviors
- Engage leadership to support Agile ways of working
- Lead Agile ceremonies: sprint planning, stand-ups, retrospectives, etc. across multiple squads
Provide Agile thought leadership
- Act as SME to coach, mentor, and elevate Agile maturity and communication
Collaborate with Product teams on backlog management
- Review and maintain backlog items for accuracy and balance
- Ensure equitably distributed workload across team members
Enable squad performance and goal achievement
- Anticipate and resolve blockers (e.g., resource constraints)
- Facilitate interactions with stakeholders (Product Managers, Leadership, etc.)
- Maintain process metrics, burn-down charts, and dashboards for transparency
Drive continuous improvement
- Partner with Agile Coaches to identify training needs
- Observe team behaviors and recommend enhancements for Agile effectiveness
