Lead and manage inbound and outbound sales efforts by engaging with customers who have shown interest in Onsurity's products across various acquisition channels, driving conversions effectively.
Oversee and contribute to revenue generation through structured cold calling initiatives using company-provided data.
Develop a deep understanding of customer needs and ensure the team aligns solutions accordingly.
Drive account growth by identifying upselling and cross-selling opportunities within the existing customer base.
Act as a key point of escalation and communication between customers and internal teams to ensure seamless experience.
Evaluate and route high-potential opportunities to the on-ground sales team for further development and closure.
Collaborate with internal stakeholders (Sales, Product, Operations) to ensure delivery of a high-quality customer experience.
Monitor team performance, provide coaching, and implement best practices to improve conversion rates and overall efficiency.