Associate Level 2

Role Overview:

The Transfer Agency Department provides fund administration services to multiple fund management clients. This includes transaction processing, reporting, AML and registration, payments, and investor servicing. The Associate will perform daily BAU (Business-As-Usual) tasks to meet client SLAs and regulatory compliance, with flexibility to work in a 24x7 shift model.

Key Responsibilities:

• Process financial and non-financial transactions per regulatory and client instructions
• Identify and resolve issues using established procedures
• Archive investor and client documentation with full audit trails
• Contribute to ad-hoc projects and business initiatives
• Troubleshoot process gaps and provide improvement suggestions
• Support and train junior team members as needed
• Understand and handle complex transaction-related queries
• Prepare and review SOPs and process flow documents
• Maintain strong control frameworks for transaction accuracy
• Ensure adherence to regulatory and audit compliance
• Prioritize tasks effectively in a high-volume environment

Qualifications & Experience:

• Bachelor's degree in Commerce preferred
• 15 years of experience in Transfer Agency operations
• Prior experience with TA processing is required