Associate - HR

Company Profile

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member's contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Job Description

Position Summary

The person is responsible for the day-to-day administration, configuration, and optimization of the organization's learning management system. This role ensures the LMS operates effectively, supports learning and development initiatives, and delivers a seamless user experience for employees, managers, and administrators.

Key Responsibilities

• Administer and maintain the LMS, including user management, course assignments, curricula, certifications, and reporting.
• Configure and manage learning content, learning paths, automated assignments, notifications, and reminders.
• Ensure data accuracy and integrity across learner records, transcripts, and reporting dashboards.
• Provide system support and troubleshooting for end users, instructors, and administrators resolve issues in a timely manner.
• Partner with Learning & Development, HR, IT, and business stakeholders to support training programs and system enhancements.
• Manage LMS integrations with HRIS and other enterprise systems support testing and deployment of updates and releases.
• Develop and maintain documentation, job aids, and quick reference guides for LMS users and administrators.
• Monitor system performance, adoption metrics, and usage trends produce standard and ad hoc reports to support decision-making.
• Support compliance and mandatory training initiatives, including tracking, auditing, and reporting.
• Apply best practices in LMS administration, user experience, and learning technology.

Qualifications

Qualifications (this is key as the individual must be an LMS Subject Matter Expert)

• 1-5 years of experience administering an LMS in a corporate or enterprise environment.
• Hands-on experience with LMS platforms (e.g., Cornerstone).
• Strong understanding of learning administration, compliance training, and reporting requirements.
• Proficiency in data analysis, reporting, and Excel or similar tools.
• Strong attention to detail and ability to manage multiple priorities.
• Excellent communication and customer service skills.

Preferred Qualifications

• Familiarity with e-learning standards (SCORM, AICC, xAPI).
• Experience supporting global or large-scale learning environments.