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Associate Engineer, Professinal Services

Fresher
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  • Posted 2 days ago
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Job Description

What you need

    • Basic understanding of telecom network architecture (e.g., 2G,3G,LTE/5G,ORAN, Core)
    • Knowledge of network monitoring tools and troubleshooting procedures
    • Familiarity with IP networking concepts (IP address, ping, traceroute, etc.)
    • Knowledge of Linux commands
    • Good communication skills for interacting with customers and internal teams
    • Problem-solving mindset and attention to detail

What you will do:

    • Responsible for 24/7 Network monitoring, rotating shift basis
    • Troubleshoot and resolve customer-reported issues
    • Coordinate with L2/L3 teams for escalations and complex problem resolution
    • Perform 1st level of analysis
    • Deliver daily, weekly and monthly KPI reporting
0 - 0 a year

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Job ID: 138392967