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JLL

Associate Director - Workplace Change Manager

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Job Description

Change Manager Role

  • Workplace Change Manager, to support long-term strategic objectives, define the change vision and goals, develop the strategy, the multigenerational roadmap, coordinate with BAU/ routine and project comms, proactively address communications, and prioritize team efforts across Workplace functions.
  • Develop and execute global workplace change management strategies and plans, including assessments to measure stakeholder, organization, and user change readiness and adoption metrics and goals
  • Oversee major change management program implementation in key locations, including support of project and move communications, for new and existing workplace transformation initiatives
  • Collaborate with partner organizations (tech, AV) to deliver cohesive communications and delivery before, during, and after the change
  • Facilitate business unit engagement and coordination, serving as a coach for senior leaders in helping them fulfill the role of change leader
  • Provide ongoing neighborhood health, change management support
  • Drive curation of digital content for workplace success initiatives
  • Monitor implementation timelines and activities, escalating risk and resistance and preparing risk mitigation tactics
  • Partner effectively with regional Workplace Strategy, Design, Planning and Experience roles, as well as with partners across workplace functions including but not limited to; construction project management, property management, move management, technology, real estate planning, business unit relationship managers, and amenities operations.
  • Will support employee research engagement on all major programs/ projects, and data analysis to recommend future solutions that continually improve our workplace program.
  • Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large scale and cross organizational.
  • Drive performance and initiatives, and develop and implement information delivery or presentations to key stakeholders and senior management

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Job ID: 141505129