Who are we
Myntra is India's leading fashion and lifestyle platform, where technology meets creativity. As pioneers in fashion e-commerce, we've always believed in disrupting the ordinary.We thrive on a shared passion for fashion, a drive to innovate to lead, and an environment that empowers each one of us to pave our own way. We're bold in our thinking, agile in our execution, and collaborative in spirit.
Here, we create MAGIC by inspiring vibrant and joyous self-expression and expanding fashion possibilities for India, while staying true to what we believe in.
We believe in taking bold bets and changing the fashion landscape of India. We are a company that is constantly evolving into newer and better forms and we look for people who are ready to evolve with us.
From our humble beginnings as a customization company in 2007 to being technology and fashion pioneers today, Myntra is going places and we want you to take part in this journey with us.
Working at Myntra is challenging but fun - we are a young and dynamic team, firm believers in meritocracy, believe in equal opportunity, encourage intellectual curiosity and empower our teams with the right tools, space, and opportunities.
About the Role
As the Head of Revenue Assurance, you will be the primary guardian of the company's financial integrity. You are responsible for overseeing the end-to-end revenue lifecycle, identifying systemic vulnerabilities, and implementing robust controls to eliminate leakage and maximize profitability.
Key Responsibilities
1. Leakage Prevention and Control
- Risk Identification: Proactively pinpoint areas of revenue leakage and financial loss across all platforms, including provisioning, service usage, billing, rating, and collections.
- Control Implementation: Architect and monitor a suite of preventative and detective controls, reconciliation checks, and assurance routines.
- Incident Management: Lead investigations into confirmed leakage incidents, quantify financial impacts, and execute permanent remediation strategies.
2. System and Data Reconciliation
- End-to-End Audits: Design detailed reconciliations across disparate systems (CRM, Order Management, Mediation, Billing, and GL) to ensure every billable event is captured.
- Data Integrity: Audit core financial systems to guarantee the accuracy of rating configurations, tariff setups, and discount applications.
- Usage & Rating Assurance: Verify that service usage is rated and billed precisely in accordance with contracts and rate cards.
3. Reporting and Analysis
- Leakage Reporting: Maintain high-level dashboards detailing identified/resolved leakage, recovered value, and Key Risk Indicators (KRIs).
- Performance Metrics: Analyze RA metrics, including leakage percentages, control effectiveness, and settlement accuracy.
- Management Insights: Deliver strategic risk assessments and remediation roadmaps to senior leadership and executive teams.
4. Process Improvement and Compliance
- Process Review: Partner with Product, IT, and Finance to embed RA controls into new product launches and system migrations.
- Policy Compliance: Ensure strict adherence to internal RA policies, external regulatory mandates, and revenue recognition accounting standards.
- Tool Optimization: Manage and refine Revenue Assurance tools to detect emerging fraud patterns and leakage vectors.
Required Qualifications & Skills
Education & Experience
- Credentials: Chartered Accountant (CA) or MBA in Finance, Accounting, Information Systems, or a related quantitative field.
- Tenure: 10+ years of experience in Revenue Assurance or Financial Control, ideally within high-volume environments (Telecom, SaaS, or FinTech).
- Expertise: Proven track record managing complex, integrated Business/Operational Support Systems (BSS/OSS).
Technical Proficiencies
- Data Analysis: Advanced SQL for large-scale database querying; proficiency in Python and BI tools like Power BI.
- System Architecture: Deep understanding of the end-to-end revenue lifecycle and General Ledger (GL) integration.
- Audit Frameworks: Comprehensive knowledge of control frameworks and financial system audit methodologies.
Soft Skills
- Investigative Mindset: A curious, analytical approach to problem-solving and a knack for navigating system logs and data discrepancies.
- Stakeholder Management: Ability to bridge the gap between technical IT teams and business-focused Finance and Sales stakeholders.
- Strategic Thinking: Talent for translating granular data findings into high-level business risks and actionable solutions.
