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Associate Director (presales)

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  • Posted 12 hours ago
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Job Description

This role is for one of our clients
Industry: Technology, Information and Internet

Seniority level: Mid-Senior Level

Min Experience: 8 years

Location: Bengaluru

JobType: full-time

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

You will lead and scale a high-impact Solutions Consulting team, driving end-to-end AI-led customer engagements. From discovery to solutioning, demos to pilots, you will define how we win complex enterprise deals — including owning structured RFP, RFI, and RFQ responses.

Requirements
What will your responsibilities be

  • Manage complete pre-sales processes—including discovery, solution architecture, demonstration planning, pilot setup, and RFP/RFI/RFQ submissions
  • Grasp customer goals, challenges, and workflows, and align them with AI-driven CX solutions
  • Create and present customized demos, OTC workflows, and solution blueprints tailored for enterprise clients
  • Serve as a trusted advisor, simplifying complex technical features into understandable business benefits
  • Engage with CXOs and senior leaders to shape decisions and facilitate deal closures
  • Lead solution design and system integrations (APIs, workflows, data platforms) tailored to client environments
  • Work collaboratively across sales, product, and delivery teams to enhance offerings and optimize win strategies
  • Produce technical materials such as proposals, presentations, case studies, and solution guides
  • Provide team leadership and enablement by managing a group of 7-8 members
  • Function as a program owner, overseeing multiple deals, schedules, and priorities within a dynamic environment

How is success measured


  • Delivering high-quality solution proposals and RFP/RFI/RFQ submissions that enhance win rates
  • Establishing strong CXO relationships and influencing deals
  • Implementing scalable AI-driven pre-sales frameworks and methodologies
  • Building a high-performing, well-supported Solutions Consulting team

What qualifications make you a great candidate


  • 7-10 years of experience in pre-sales, solution consulting, or SaaS roles
  • Experience leading teams of 7-8 members
  • Comprehensive knowledge of enterprise sales cycles and RFP/RFI/RFQ processes
  • Ability to connect technical capabilities to business impacts

Essential Skills


  • Strong techno-functional expertise in APIs, workflows, data management, SaaS, and GenAI
  • Capability to design scalable, AI-powered CX solutions
  • Excellent skills in stakeholder management and executive communication
  • Strong problem-solving and structured thinking abilities

Desirable Skills


  • Experience in Customer Experience (CX) and/or the banking/BFSI sector
  • Familiarity with contact center and telephony integration
  • Background in AI/GenAI-enabled solutions within SaaS environments

More Info

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About Company

Job ID: 145618617