Gurgaon - Haryana - India
Location: Gurgaon
Reports To: Regional Director International
Job Title: Associate Director Facilities Management (APAC)
Position Summary
The Associate Director Facilities Management will lead integrated facilities operations across multiple sites in the APAC region, ensuring seamless delivery of services, compliance with statutory requirements, and alignment with client objectives. This role demands strong technical expertise, leadership capability, and a strategic mindset to drive operational excellence and innovation in workplace experience.
Key Responsibilities
Facilities Operations & Service Delivery
- Oversee day-to-day operations for engineering services, maintenance, janitorial, food & beverage,and other soft services across assigned sites.
- Ensure uninterrupted operations with zero downtime through proactive maintenance and risk management.
- Implement preventive and predictive maintenance programs for all building systems (HVAC, electrical, plumbing, fire & life safety).
- Drive compliance with all statutory, health & safety, and environmental regulations across sites.
- Manage vendor performance, service level agreements (SLAs), and ensure cost optimization through strategic sourcing and benchmarking.
- Leverage technology and data analytics for operational efficiency, sustainability, and enhanced employee experience.
Compliance & Risk Management
- Maintain rigorous adherence to local codes, building regulations, and client-specific standards.
- Develop and implement safety programs, emergency response protocols, and business continuity plans.
- Ensure documentation and reporting for audits, inspections, and compliance certifications.
Financial & Performance Management
- Prepare and manage annual operating budgets, forecasts, and cost-saving initiatives.
- Monitor KPIs and SLAs, analyze performance data, and implement continuous improvement programs.
- Provide transparent reporting to client stakeholders and regional leadership.
Leadership & Stakeholder Engagement
- Lead and mentor a diverse team of facilities professionals across multiple geographies.
- Foster a culture of collaboration, accountability, and service excellence.
- Act as the primary point of contact for client leadership, ensuring alignment with strategic objectives and operational priorities.
Important Profile Elements
- Lead continuous improvement initiatives and present innovations that enhance efficiency and employee experience .
- Ensure accurate data management and reporting through CMMS/IWMS platforms and provide actionable insights to stakeholders.
- Implement governance protocols and change management processes to maintain compliance with client standards.
- Develop vendor strategies aligned with sustainability and diversity objectives; monitor performance through KPIs.
- Maintain robust business continuity plans and emergency response protocols for critical environments.
- Plan and execute training programs to ensure technical competency and compliance across teams.
- Drive sustainability initiatives including energy efficiency, waste management, and ESG compliance reporting.
Qualifications & Experience
- Education: Bachelor's degree in Engineering (Electrical preferred); Master's in Business Administration is an advantage.
- Experience: 1215 years in Facilities Management with at least 7 years in a leadership role managing multi-site / geographies operations.
- Strong technical knowledge of building systems (HVAC, electrical, plumbing, fire safety).
- Proven track record in vendor management, compliance, and financial control.
- Familiarity with sustainability practices, energy management, and smart building technologies.
- Certifications such as CFM, FMP, Six Sigma are desirable.
Skills & Competencies
- Strategic thinking with ability to translate vision into actionable plans.
- Excellent communication and stakeholder management skills.
- Strong analytical and problem-solving capability.
- Proficiency in MS Office and FM technology platforms (CMMS, IWMS)
Interested candidates can share resume at [Confidential Information]
Service line: GWS Segment
