Associate-Client Success Partner

We’re Hiring:

WhiteCoats Business Unit of ValueMomentum

Seniority Level: Associate

Industry: HealthCare

Job Function: Associate-Client Success Partner

About Whitecoats:

WhiteCoats empowers hospitals, clinics and labs by providing innovative digital solutions in marketing and operations that enhance patient acquisition, retention and engagement. By integrating technology with personalised support. We are a team of 120+ experts working towards a common goal - practice growth excellence. As an inside sales associate, you will be crucial in promoting and selling digital solutions to medical practitioners, focusing on client acquisition, retention, and building long lasting relationships.

Key Responsibilities :

• Act as the primary SPOC for assigned hospital/clinic clients.
• Coordinate delivery of digital marketing services (website, SEO, social media, ads, content).
• Manage client communication, expectations, timelines, and updates.
• Track deliverables with internal teams (design, SEO, ads, development, content).
• Conduct onboarding calls and manage digital setup (GMB, social pages, website inputs, etc.).
• Share weekly/monthly reports and explain key performance insights.
• Drive renewals by maintaining account health and initiating discussions on time

Required Skills & Experience:

• Strong communication & relationship-building skills
• 2 to 5 Years of Experience.
• Understanding of digital marketing workflows (SEO, social media, ads, websites)
• Good coordination, problem-solving & multitasking ability
• Proactive, organised, and client-focused

Education & Certifications (Preferred):

• BBA/MBA graduate (preferred)
• Excel, PPT & CRM tools

About ValueMomentum

ValueMomentum is a leading solutions provider for the global property & casualty insurance industry, supported by deep domain and technology capabilities. We offer a comprehensive suite of advisory, development, implementation, and maintenance services across the entire P&C insurance value chain. This includes Underwriting, Claims, Distribution, and more, empowering insurers to stay ahead with sustained growth, high performance, and enhanced stakeholder value. Trusted by over 75 insurers, ValueMomentum is one of the largest standalone insurance-focused solutions providers to the US insurance industry.

ValueMomentum’s WhiteCoats platform is one of India’s top knowledge-sharing, networking, and engagement platform for medical professionals. Following its inception in 2016, it has gone on to create a strong following of highly engaged doctors looking to stay updated and collaborate with each other.