Role: Associate – Client Servicing (Digital Marketing Agency)
Experience: 1–3 Years
Location: Hyderabad
1. Responsibilities
- Coordinate between internal teams including Content, Creative, Performance, and Web to ensure timely execution of deliverables
- Track day-to-day tasks against briefs and timelines; flag delays or gaps proactively
- Maintain and update trackers for scope vs. delivery across clients and projects
- Conduct regular audits of digital assets:
- Websites (content updates, basic hygiene checks, broken links, etc.)
- Social media platforms (profile completeness, consistency, posting accuracy)
- Execute social media posting as per approved calendars:
- Ensure correct captions, creatives, and hashtags are used
- Maintain posting schedules and platform-wise accuracy
- Monitor and identify ongoing trends across platforms (Instagram, Facebook, YouTube, etc.) and share relevant inputs with internal teams
- Perform basic competition analysis:
- Track competitor content, campaigns, and engagement patterns
- Share structured observations with the team
- Prepare weekly and monthly reports:
- Collate data from multiple sources (social, performance, website)
- Present data in predefined formats with key highlights
- Support in documentation and internal communication:
- Brief sharing, MOMs, task lists, and status updates
- Ensure all project-related information is updated and accessible
2. Requirements (Qualifications & Skills)
- Bachelor's degree in Marketing, Business, Communications, or related field
- 1–3 years of experience in a digital marketing agency or similar environment
- Basic understanding of:
- Social media platforms and formats
- Digital marketing concepts (organic + paid)
- Website structure and content management
- Familiarity with tools such as:
- Excel / Google Sheets (mandatory for reporting and tracking)
- Social media platforms (Meta, YouTube, etc.)
- Basic knowledge of tools like Google Analytics is an advantage
- Strong coordination and organisational skills:
- Ability to manage multiple tasks simultaneously
- Attention to detail in execution and reporting
- Good written and verbal communication - English & Telugu
- Ability to follow processes and work within defined timelines
