Responsibilities
This job is provided by apna.co Roles & Responsibilities:
Responsible for promoting and selling memberships to potential new clients
Walk-ins/Trials Responsible for achieving target by driving conversion -Responsible for Upselling
Should maintain record of every interaction with new user
Should enter all details of customers, walk- ins on internal tools.
Managing center experience and incremental enhancements
Timely Opening and Closing of the center -Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for both stocking and re-ordering (first-aid, stationary, water, towels etc.)
Managing classes and workout
Ensuring punctuality of trainers and classes
Handle issues with respect to attendance, equipment and space availability
Customer interactions and troubleshooting
Interact with walk-ins and prospective clients
Improving member attendance through meet and greet, familiarity building and creating a welcoming atmosphere
Take feedback from members and partners about classes and document the same -Handle issues that may lead to consumer experience during or pre/post class
Required Skills
A Diploma, Bachelors, Post- Graduate Degree
2-3 years of work experience
Passion for Fitness & Healthy Living
People Management Skills
Good Communication (Proficiency in English)
Shift : Candidate must have openness to work in split shift.
