About Us
Established in the year 2000 in the US, we have global offices in the US, India, UK, Australia, Mexico, Vietnam, and Canada, with best-in-class infrastructure and development facilities spread across the globe. We are an end-to-end solution provider in Banking & Financial Services, Telecom, Healthcare, Manufacturing & Energy verticals and have successfully delivered $1 billion worth of projects for more than 20 Fortune 500 companies.
Position Name
Disaster Recovery (Lead) L3
Experience
6+ Years,
At least 3 years in an L3/Senior engineering capacity
Location
Bangalore
Shift Timings
24/7 Rotational Shifts
Job Description
The Disaster Recovery (DR) L3 Engineer is a senior technical role responsible for designing, implementing, maintaining, and optimizing enterprisegrade disaster recovery and business continuity solutions. This role provides deep technical expertise during DR architecture planning, develops runbooks, executes DR drills, resolves complex escalations, and ensures organizational resilience against system failures, cyberattacks, and largescale outages.
Key Responsibilities
- Disaster Recovery Architecture & Design
- Design and implement DR solutions across onprem, cloud, and hybrid infrastructures.
- Define RPO/RTO requirements in alignment with business objectives.
- Evaluate and recommend DR technologies (backup solutions, replication, failover, orchestration tools).
- Architect DR strategies for missioncritical applications, databases, and infrastructure.
- Operations & Maintenance
- Maintain DR sites, replication processes, DR automation scripts, and orchestration frameworks.
- Conduct periodic health checks of DR systems, backup integrity, replication lag, and failover readiness.
- Ensure compliance with DR policies, security standards, and audit requirements.
- DR Testing & Drills
- Plan and execute DR drillsannual, semiannual, or customerdriven.
- Document drill outcomes, perform gap analysis, and implement corrective actions.
- Create and maintain DR runbooks, recovery workflows, and stepbystep SOPs.
- L3 Escalations & Troubleshooting
- Act as the highest point of technical escalation for DR/BCP issues.
- Troubleshoot complex failures involving storage, networking, compute, databases, backup tools, and cloud services.
- Perform root cause analysis (RCA) for DRrelated incidents or failover failures.
Competencies
Communication Skills
INTERPERSONAL SKILLS
JOB KNOWLEDGE
Planning Skills
SKILL
Key Skills
- Technical Skills
- Expertise in DR/Backup tools: Veeam, Commvault, NetBackup, Rubrik, Zerto, Azure Site Recovery, AWS DR/Backup, VMware SRM, etc.
- Deep understanding of:
- Storage (SAN/NAS), replication technologies
- Virtualization (VMware/HyperV/KVM)
- Windows/Linux servers
- Network failover concepts (DNS, routing, load balancing)
- Strong experience with cloud DR (Azure/AWS/GCP).
- Experience in scripting/automation (PowerShell, Python, Bash).
Behavioral Skills
- Strong analytical and problemsolving skills.
- Ability to work under pressure during outages.
- Excellent documentation and communication skills.
Soft Skills
Qualification
Any Graduation
Certifications
- DR/BCP: CBCI, ISO 22301 Lead Implementer
- Cloud: AWS/Azure Architect certifications
- Virtualization/Storage: VMware VCP, Dell/NetApp certifications
- Backup/DR tools: Vendorspecific certifications (Rubrik, Commvault, Veeam, Zerto, etc.)
