Associate Agency Development Manager

Responsible for

• Agent Recruitment
• Agent Development
• Meet Business targets
• Customer Centricity

Key Responsibilities

Agent Recruitment

• Develop various sources of agent hiring & build a team of agent & agent pipe line.
• Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring
• Implementation of MLI GOLD process and adhere to the business norms
• Follow agent 9 pointer hiring mechanism & other hiring norms

Agent Development

• Ensure product knowledge by MLI ways of training
• Field demonstration (FOD s)
• Development of agent prospecting habits, calling habits and work habits.
• Work with agent on planning and reviewing of activities and goals.
• Identify the training needs of the agent and work with Trainers to improve the same

Meet Business Targets

• Achievement of monthly, quarterly & yearly business plans.
• Improve agent productivity & persistency by regular PRP/IID/GID etc
• Ensure companies product mix sales ration and adhere to the business norms.
• Maintain agent pro activity as per business plan

Customer Centricity

• Be MLI brand ambassador & a customer champion
• Follow MLI sales practice to develop deep customer loyalty
• Hold periodical customer meet to understand customer pulse & need
• Ensure customer queries are responded to satisfactorily as per MLI standard.

Desired Competencies

• Sourcing & Selection capability
• Nurturing & Developing talent
• Result orientation
• Customer centricity
• Planning & Execution

MOS

1. Achievement of business plan & GPA
2. Recruitment / Development & Activisation of agent as per plan.
3. Persistancy as per MLI grid
4. Achieve GOLD Score as per MLI standard
5. Number of EC/MDRT agent
6. Minimum Education /ExperienceGraduate preferably with an MBA/Post Graduation.
7. 2 years in any sales vertical.