Associate Account Manager (Ad Operations) - US Shift (for leading Ad-tech Client)

Essential Functions

• Manage all operational requests related to the campaign life cycle including IO generation (CPQ), campaign configuration and creative upload and scheduling (Co. Platform)
• Ensure 3PAS reporting is set-up for relevant Co. Advertise customers
• Assist AMs and Account Directors with regular customer performance reports
• Learn to prioritize internal and external requests, understanding impact and severity level.
• Clearly communicate campaign timelines and deliverables Identify any opportunities/problems arising from misalignment or misunderstanding.
• Become proficient in workflows and systems needed to set up and maintain our advertising campaigns.

Other Functions

. Ability to effectively consult with internal and external customers regarding challenges, translating technical information to non-technical audiences.

. Ability to simplify complex data-backed insights for non-technical audiences, and to present them confidently.

Minimum requirements

Education:

. BA/BS degree in Computer Science, Mathematics, or related technical field preferred.

Experience:

. 2-3 years industry experience with knowledge of the Online Advertising/ Programmatic Ad-serving industry.

. Experience with Ad Servers, DMPs, SSPs, Ad Exchanges, Tag Implementation platforms, and Integrations.

. Demonstrated ability to troubleshoot languages such as JavaScript, HTML5, and CSS.

Skills:

. Solid SQL skills, capable of writing intermediate queries to pull the data needed in order to troubleshoot.

. Great written and verbal communication, with experience presenting to small audiences.

. Experience working with a SAAS platform, or in a client-facing technical service environment.

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