Assitant General Manager

Company Description

HSquare is the perfect combination of a hostel's vibrancy and a hotel's sophistication. Catering specifically to students and young professionals, HSquare blends affordability and comfort with community and convenience. With a commitment to creating unique living experiences, HSquare provides a relaxed and welcoming environment where individuals can thrive. It stands out as an exceptional accommodation option offering a balance of quality and cost under one roof.

Role Description

This is a full-time, on-site Assitant General Manager role located in Mumbai. The Assitant General Manager will oversee daily operations, ensuring seamless management of facilities, staff, and services. Responsibilities include supervising teams, managing budgets, and enhancing guest experiences while maintaining operational efficiency. The Assitant General Manager will also implement strategies to improve customer satisfaction, lead marketing efforts, and ensure compliance with company policies and standards.

Qualifications

• Strong leadership and team management skills
• Budget management and financial planning expertise
• Experience in hospitality operations, facility management, and customer service
• Strategic thinking and problem-solving abilities
• Excellent communication, organizational, and interpersonal skills
• Bachelor's degree in Business Administration, Hospitality Management, or a related field
• Previous

Key Responsibilities

Operational Oversight: *Manage all daily operations, including front desk, housekeeping, food & beverage, and maintenance.

*Guest Experience: Ensure high guest satisfaction, handle complaints, and resolve issues promptly.

*Staff Management: Recruit, train, schedule, motivate, and supervise staff across departments.

*Financial Management: Monitor budgets, control costs, manage expenses, and track financial performance.

*Quality & Standards: Implement policies, enforce health/safety regulations, and conduct facility inspections.

Coordination: Liaise with department heads, vendors, and suppliers for efficient workflows.

Essential Skills

*Strong leadership & team management

*Excellent communication & problem-solving

*Financial acumen & budget management

*Attention to detail & organizational skills

Proficiency in hotel management software

Ability to work under pressure