Operational Responsibility:
- Ensure all post sanction & disbursement instructions issued by Mid-office through Disbursement Notice are processed as per extant internal guidelines and Bank's credit policy. This includes setup of fund based & non-fund based facilities, disbursement of loans, loan servicing (rollover/recovery/prepayment/drawing power computations/ modifications in existing loan).
- Implementing restructuring of loans in line with sanction conditions in CBS
- Capturing critical information related to borrower and facility so to ensure smooth and correct regulatory & internal reporting
- Ensure no income leakage - booking of Income (Fee/Charges/Interest) in CBS and managing receivables
- Handling of NPA, write-off accounts and recoveries thereof
- Superior & efficient stakeholder engagement.
- Conduct frequent interactions with stakeholder to understand the requirement & addressing concerns, if any.
- Process management & re-engineering
Systems & Control Process:
- Drive & monitor the team for ZERO DEFECT in capturing details in CBS basis details mentioned in DN and/or other peripheral systems.
- Ensure that there are Nil write offs / P & L hits on account of operating errors. Any potential loss events observed should be reported & mitigated.
- Identify potential risk items in existing process & processing methods to develop suitable mitigants
- Monitoring of team productivity & efficiency
- Monitoring of internal accounts & suspense accounts of the unit. Ensure no unidentified amount parked in internal accounts owned by the Unit.
- Responsibility of voucher management including storage and offload to vendor
Governance & Compliance Responsibility:
- Read, imbibe all internal process, Credit Policy, Operational Risk policy & RBI regulations impacting post sanction activities.
- Mentoring & guiding team over such policies in efficiently executing their assigned task
- Timely & accurate regulatory & internal management reporting
- Tracking of all open Audit/ OR/Compliance points and to close them within the target dates
- Develop a culture of Zero Non-Compliance
- Timely closure & periodical reconciliation of open exceptions
- Support Unit & other business functions in preparation of any audit related deliverables and attend to any audit findings and resolve them immediately
HR Practices:
- Attract, mentor, groom and retain talent
- Periodical training of team members on domain & functional knowledge
- Engage with team via conducting daily huddles/ Product of the Week/ Monthly Activities
- Adherence to HR policies released from time to time
- Adherence to YES Personality guidelines & Code of Conduct
- Ensure timely escalation and constructive feedback on issues impacting business
- Build knowledge based best practices for constantly improving productivity of the team.
