Business Function
Group Human Resources has the important role of attracting, retaining, and nurturing talent to ensure that DBS continues to be a competitive employer in Asia. With a well-established team of HR partners, we support and deliver effective people-based solutions and services across businesses. Our goal is to build a high-performance organisation by empowering and engaging our employees. Because we believe that banking is about people.
Responsibilities
- Lead and manage a team of Relationship Managers to drive the growth and profitability of the Small Medium Enterprises (SME) segment
- Develop and implement strategic plans to expand the SME customer base and deepen existing relationships
- Oversee the delivery of comprehensive financial solutions and advisory services to SME clients
- Ensure exceptional customer service and client satisfaction
- Collaborate with cross-functional teams to identify and capitalize on new business opportunities
- Monitor team performance, provide coaching and mentoring, and drive continuous improvement
- Contribute to the development and implementation of policies, procedures, and best practices
Requirements
- 10-15 years of experience in a similar role, preferably in the banking or financial services industry
- Strong leadership and people management skills with the ability to motivate and develop a high-performing team
- Excellent communication, interpersonal, and negotiation skills
- Proven track record in business development, client relationship management, and achieving sales targets
- Thorough understanding of the SME segment, their financial needs, and the competitive landscape
- Analytical and problem-solving skills with the ability to make data-driven decisions
- Proficient in the use of relevant banking and financial software applications
Education / Preferred Qualifications
- Bachelors in finance / Economics/Commerce or MBA or CA
Core Competencies
- Excellent Communication & Listening Skills, Good Sales & Negotiation Skills
Technical Competencies
- Working Capital Finance Knowledge
Work Relationship
DBS India - Culture & Behaviors
DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are:
- Demonstrate Business Performance through PRIDE 2.0 Value Based Propositions
- Ensure Customer Focus by Delighting Customers & Reduce Complaints
- Build Pride and Passion to Protect, Maintain and Enhance DBS Reputation
- Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement
- Maintain the Highest Standards of Honesty and Integrity.
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Location:
Mumbai
Job:
Relationship Management
Schedule:
Regular
Employee Status:
Full time
