Assistant Vice President -Salesforce

Inviting applications for the role ofAssistant Vice President -Salesforce

Role Overview

We are seeking a Salesforce Offering Leader to build, scale, and commercialize differentiated Salesforce solutions aligned to Genpact's domain-led transformation strategy. This leader will be responsible for developing industry-relevant offerings, accelerators, and AI-enabled solutions across the Salesforce ecosystem, while partnering closely with sales, alliances, and delivery teams to drive pipeline, large deal pursuits, and successful client outcomes.

The role requires a blend of solution strategy, productization, thought leadership, and commercialization to help scale Genpact's Salesforce practice globally.

Key Responsibilities

Offering Strategy & Development

• Define and evolve Salesforce offerings across key clouds including Sales Cloud, Service Cloud, Field Service, Financial Services Cloud, Revenue Cloud, and Data Cloud.

• Develop differentiated, domain-led solutions leveraging Genpact IP such as Brokerage, Order Assist, and CX automation frameworks.

• Build repeatable implementation frameworks, accelerators, and reference architectures to enable scalable delivery.

Commercialization & Go-To-Market

• Partner with Sales, Alliances, and Industry teams to position offerings in strategic client pursuits.

• Develop value propositions, solution collateral, demos, and sales playbooks to support pipeline generation.

• Drive large deal solutioning for complex Salesforce transformation programs.

IP & Innovation

• Identify opportunities to build proprietary accelerators, AI agents, and automation frameworks on top of Salesforce platforms.

• Incorporate emerging technologies such as Agentic AI, Data Cloud, and AI-driven workflows into solution offerings.

• Lead development of demo environments and proof-of-concept solutions.

Alliances & Ecosystem Collaboration

• Work closely with Salesforce product teams and partner ecosystem to align offerings with Salesforce growth priorities.

• Build strategic partnerships with ISVs and technology partners to enhance solution capabilities.

Practice Enablement

• Enable delivery teams through methodologies, reusable assets, and best practices.

• Train solution architects and consultants on offering frameworks and accelerators.

• Support thought leadership, analyst interactions, and industry events.

Qualifications we seek in you!

Minimum Qualifications

• experience in enterprise consulting or Salesforce ecosystem.

• Deep expertise across multiple Salesforce clouds such as Sales, Service, FSL, FSC, Revenue Cloud, or Data Cloud.

• Experience building solution offerings, accelerators, or consulting frameworks.

• Strong understanding of enterprise transformation programs and industry business processes.

• Proven ability to support large deal pursuits and executive client engagements.

Preferred Experience

• Experience with AI-enabled solutions or agentic automation frameworks.

• Background in industry-specific solutions such as Financial Services, Manufacturing, Consumer Goods, or Insurance.

• Salesforce certifications (Architect or Consultant level preferred).

Success Metrics

• Growth of Salesforce solution pipeline and bookings

• Adoption of offering accelerators across delivery teams

• Development of reusable IP and AI-enabled solution assets

• Contribution to large deal wins and strategic client engagements