Assistant Vice President - Delivery Manager

Ready to build the future with AI
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Assistant Vice President - Delivery Management
The Delivery Management Leader is responsible for the transition and execution of the agreed scope of the engagement, ensuring all aspects of delivery meet our customers and the organization%27s needs. This position provides delivery leadership and management and actively handles contractual obligations. And will have a hands-on approach from planning to execution of the all the projects and initiatives.ResponsibilitiesDelivery & Client Engagement
.Lead cross-functional and globally distributed teams, fostering collaboration between engineering, product management, operations, and executive stakeholders
.Implement governance frameworks and best practices to ensure successful program execution across multiple workstreams
.Drive continuous improvement and innovation in delivery methodologies, tools, and team performance
.Serve as a trusted advisor to senior executives on technology strategy, risks, and delivery status
.Manage vendor relationships, contract negotiations, and third-party integrations related to program execution
.Ensure compliance with security, privacy, and regulatory standards across all deliverables of the program
.Create portfolio-level delivery plans and roadmap-to-release governance ensure delivery metrics are met.
.Manage budget, forecasts, burn vs. earned value, and resource allocations across teams/squads.
.Run portfolio ceremonies: dependency mapping, risk reviews, release planning/checkpoints.
.Institutionalize delivery standards and KPIs (predictability, lead time, defects, NPS/CSAT).
.Oversee cross-functional programs-security, compliance, data, platform modernization, cloud cost optimization.Operational Excellence
.Establish and manage operational metrics including utilization, productivity, delivery quality, and margin performance
.Ensure compliance with security, data privacy, and regulatory standards
.Collaborate with HR to ensure timely onboarding of the team
.Ensure timely submission of project health metrics, participate in reviews and collaborate with quality teamExecutive Stakeholder Management
.Act as primary interface for senior stakeholders of customer and Genpact.
.Lead executive steering committees and governance forums.
.Manage escalations and complex stakeholder landscapes.
Qualifications we seek in you!
Minimum qualifications
.Experience in leading end to end IT delivery independently with experience in leading enterprise-scale transformation programs including Gen AI, Agentic AI, Digital Products implementation, Salesforce, and middleware implementation
.Experience in technology delivery experience in multi-team/portfolio leadership.
.Strong experience with Agile delivery
.Financial acumen: portfolio budgeting, vendor negotiation, contracts/SOWs, and commercials.
.Proven track record in delivering complex, integrated systems with compliance requirements.
.Excellent executive communication, stakeholder expectation management, and conflict resolution.Preferred Qualifications/ Skills
.Certifications: PMI-PgMP, PMP, SAFe SPC
.Domain understanding of Life Sciences, Accounts Payable, Customer Service and sales support, Procure-to-Pay (P2P) and Order-to-Cash (O2C) value streams
.Experience with platform engineering/DevOps, FinOps
.Background in transforming organizations (e.g., Agile/DevOps/OKR rollouts).Why join Genpact
.Lead AI-first transformation - Build and scale AI solutions that redefine industries
.Make an impact - Drive change for global enterprises and solve business challenges that matter
.Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
.Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
.Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.