Job Overview
To manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel.
At Holiday Inn we want our guests to relax and be themselves which means we need team members to:
- Be you by being natural, professional and personable in the way you are with people
- Get ready by taking notice and using your knowledge so that you are prepared for anything
- Showyou care by being thoughtful in the way you welcome and connect with guests
- Take action by showing initiative, taking ownership and going the extra mile
Duties And Responsibilities
FINANCIAL RETURNS:
- Monitors competitors activities and assists in marketing intelligence
- Refers sales leads to appropriate personnel within the InterContinental Hotels Group
- Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business
- Interfaces with operations on a timely basis
- Initiates and prepares tenders for business
PEOPLE:
- In the absence of DOSM, conducts briefings to ensure hotel activities and operational requirements are in place
- Actively participate in staff activities
GUEST EXPERIENCE:
- Conduct client interviews
- Entertain clients
RESPONSIBLE BUSINESS:
- Services existing business through management of account bases
- Sell all facets of the hotel
- Manage the corporate head office and the preferred hotel history for that company
- Develop and maintain a regular pattern of sales calls, meeting with principals of target market
- Provides direction on, and conducts market research and analysis
- Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
- Plan and conduct familiarization tours and site inspections
- Travel when required to promote the hotel and develop potential business
- Maintain regular contact with the IHG hotels in your region and the regional reservation office
- Analyses sales mix and likely impact on hotel goals
- Implement direction from Director of Sales and Marketing and Regional Managers
- Liaison with advertising agency
- Stock control of collateral
- Collateral input
- Execute advertising/creative briefs in a timely manner
- Works with superior on manpower planning and management needs
- Monitors existing business and inputs into sales strategy meetings to maximize business
ACCOUNTABILITY
- This is the job in a small to medium full-service, hotel which includes more than one food or beverage outlets, and/or meeting space or catering/convention facilities. Need to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel.
Qualifications And Requirements
- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Problem solving, reasoning, motivating, organizational and training abilities.
- Proficient in the use of Microsoft Office
- Good writing skills
- Bachelor's degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, or related field preferred.
- 2 years related experience or an equivalent combination of education and experience.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job We'll never know unless you hit the Apply button. Start your journey with us today.
