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Roles & Responsibilities
Duties
Resolving customer issues
Ensure and upkeep highest level of customer service
Work Closely with marketing department to disseminate information to staff
Gather feedback from customers and report to higher management
Work with kitchen crew to ensure food quality
Handle other administrative duties such as ordering stock, cashiering
Housekeeping
Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
Maintenance of equipment for long term use
Requirements
Qualifications
Diploma/Degree in any field
Experience
3 Years experience as supervsior and above in hotel/restaurant
Language
Spoken/Written English
Job ID: 147867519
Skills:
Guest Service, spirit knowledge, Inventory Control, POS system, Staff Scheduling, cocktail techniques
Skills:
menu engineering , F&b Management, Escalation Management, Promotions, Customer Service, meeting candidates, service standards, Restaurant Management, Friendly Personality, Punctual, Feedback, Kitchen Management
Skills:
Hospitality, Food Quality, Leadership, Inventory Control, Customer Service, Food Safety, Food Service, Cashiering, Customer Satisfaction, Staff Training, Restaurant Management, Scheduling, Restaurants, Restaurant Operation, team briefings, Customer Experience, Inventory
Skills:
Hospitality, Food Quality, Coaching, Customer Service, Sanitation, Customer Satisfaction, Restaurant Management, Scheduling, Restaurants, Communication Skills, Payroll, Restaurant Operation, Counseling, Team Player, Performance Management, Inventory
Skills:
Cash handling, Customer service, Staff supervision, Cost Control
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