Assistant Recruitment Adviser supporting Royal Holloway University of London

Job /Title: Assistant Recruitment Adviser

Location: Delhi, India

About Us

Acumen, established in 2008 under the Sannam S4 Group umbrella, is a premier internationalisation partner for educational institutions worldwide. Originating in India, we have expanded our services across Asia, North America, and beyond, providing comprehensive support to universities and organisations embarking on their global journeys.

Our Mission and Approach

Driven by research and rich data insights, Acumen offers innovative solutions tailored to the unique needs of each partner. Our end-to-end services empower educational institutions to establish and enhance their international presence, ensuring they receive trusted guidance and expertise at every step.

Global Reach and Services

With a strong presence in India, South and Southeast Asia, and North America, Acumen delivers excellence in education consulting, advisory, and implementation. Our services include in-country representation, high school engagement, agent management, enrollment services, and strategic consulting, all designed to help institutions thrive in today's competitive international education landscape.

Our Team and Values

Our diverse team of over 300 professionals, with a 70% female representation, embodies our core values: Collaboration, Agility, Impact, Empowerment, and Integrity. This commitment to diversity and inclusion fosters a dynamic and supportive environment, enabling us to deliver impactful solutions to our partners.

Why Choose Acumen

Our unique understanding of the education sector, combined with a people-first approach and student-focused insights, has made us an invaluable partner for educational institutions globally. We prioritise your needs, offering practitioner-led expertise and end-to-end support without taking commissions or selling services directly to students, ensuring our focus remains solely on enhancing your institution's success.

Partner with Acumen to navigate the complexities of international education and achieve sustainable growth in the global arena.

The Opportunity

We are seeking a dynamic and target-driven Assistant Recruitment Adviser to support international student recruitment and partnership development for Royal Holloway University of London India. This role focuses on enhancing student engagement, strengthening stakeholder relationships, supporting admissions processes, and implementing market strategies to drive enrolment growth.

The position requires frequent travel within India and close collaboration with university stakeholders, agents, and prospective students, with a strong emphasis on school engagement and K12 outreach.

Role Summary :

The Assistant Recruitment Adviser will support the implementation of the university's India recruitment strategy by managing student engagement, application follow-ups, stakeholder coordination, CRM management, event participation, and reporting activities to ensure recruitment targets and service standards are achieved.

Key Responsibilities

1. Student Engagement & Recruitment Support

• Build strong relationships with prospective students, parents, and education agents.
• Conduct follow-ups on enquiries, applications, offer acceptances and documentation requirements.
• Drive K12 engagement and support recruitment activities
• Deliver high-quality customer service through phone, email, and in-person interactions.
• Support initiatives to improve student attraction, conversion, and retention.

2. Admissions & Application Coordination

• Assist in managing application documentation and ensuring compliance with university requirements.
• Liaise with internal university stakeholders and faculty teams.
• Maintain accurate records of student interactions and application status in CRM systems.

3. Market Development & Partnerships

• Support the enhancement and growth of institutional engagements in the designated region.
• Represent the university at recruitment events, school visits, exhibitions and meetings.
• Assist in managing transport and logistics for promotional materials.

4. Strategy & Reporting

• Contribute to market research and strategy development initiatives.
• Assist in preparing reports and reviewing recruitment statistics to inform planning.
• Maintain updated knowledge of UK and India education regulations and frameworks.

5. Social Media & Brand Support

• Support social media engagement and manage interactions across relevant platforms.
• Contribute to marketing content and promotional activities.

Qualifications and Experience:

• Bachelor's degree in any discipline; a Master's degree is an advantage
• 1-3 years of experience in international higher education or related environment.
• Demonstrated experience in school engagement and exposure to the K12 segment
• Experience in UK higher education sector preferred.
• Established relationships within schools and a strong network in the K12 ecosystem will be highly preferred.
• Experience in student counselling and stakeholder engagement.
• Familiarity with collaborative partnerships and institutional engagement.

Skills and Competencies:

• Strong understanding of international student recruitment processes.
• Knowledge of admissions workflows, enquiry management, and immigration basics.
• Excellent written and verbal communication skills.
• Strong interpersonal and networking abilities.
• Proficiency in CRM systems and database management.
• Excellent organizational and time-management skills.
• Creative, strategic thinking with strong problem-solving ability.
• Social media and basic design tool proficiency preferred.

Attributes:

• Target-oriented and results-driven mindset.
• Strong networking and relationship management capabilities, especially within the school/K12 segment.
• Good interpersonal skills including networking and. relationship management.
• Ability to manage high workloads, meet deadlines, the capacity to resolve work issues and attention to detail.
• Flexible and adaptable, with willingness to travel extensively within India.
• Collaborative working style with strong stakeholder engagement capabilities.

Benefits:

• Gain valuable industry exposure, enhance your professional network, and build skills that can boost future career opportunities
• Be part of a globally recognised organisation in international education

Website Address: www.acumen.education

Social Media: https://www.linkedin.com/company/acumen-edu/