HCLTech is hiring Associate Manager - Operations
Educational Qualification: Graduation
Location: Hyderabad
Notice: Immediate joiner/30 days
Experience: At least 6-8 years of experience, including a minimum of 1 year as Associate Manager Operations, with proven team-handling experience.
Skill requirement
General
- Must have sound knowledge of operations/project management
- Must have demonstrated process improvements in past assignments
- Excellent team and people management skills
- Excellent communication skills
- Experience in a client facing role
- Must be comfortable working in a 24/7 process
Analytical
- Strong excel skills with the ability to analyze data, draw inferences and derive an action plan to improve process performance
- Must be able to show quantitative impact of various improvement initiatives
Customer Focus
- Proactive in identifying issues and providing solution/devising an action plan to avoid or reduce impact on process performance
- Experience in working in a dynamic and fast paced environment
- Proactively drive closure on all client requirements
- Should have handled multicultural clients and excelled at it
Interested candidates kindly drop your resume at [Confidential Information]
