Request you to please apply on the below link with your updated CV.
https://smrtr.io/yfJJW
Life and Pensions experience required
Responsibilities
- Demonstrate sound knowledge of insurance value chain
- Achieve SLAs by managing operations in the Insurance vertical.
- Demonstrate experience as a leader, with the ability to coach and develop a high performing team, aligned to customer and business goals
- Manage and develop innovative and pragmatic solutions with the potential to accomplish organizational objectives and elevate the customer service experience
- Ability to develop and drive strategy with requisite planning and detail to achieve success
- Ability to develop and maintain strong working relationships with clients, team members, peers and support functions
- Demonstrate initiative in all customer interactions, both internal and external, to exceed expectations
Qualifications
- Years of experience: Greater than 5 years overall work experience
Required Skills
- Insurance Domain Knowledge
- Transformation Thinking
- Business Acumen
- Leading & Engaging people
- Client Centric Execution
- Language skills: English
IMPORTANT -
- BPO Experience Mandatory.
- 2+ years of experience in team handling.
- Location - Pune, Magarpatta.
- Should be Flexible to work in Shifts.