Assistant Manager - Training & Development (Sales)

Roles & Responsibilities:

• Open to learning broad- band industry related knowledge and capability to learn and do trainings apart from Sales as per business requirements
• Relevant interventions and programs contributing to the Total net adds, thereby improving the topline business
• Developing and implementing training programs that are aligned with business objectives
• Sales Capability to enhance sales executives and Network Engineers knowledge and skills across functions
• Conducting needs assessments to understand what employees already know and what they need to learn next
• Measuring the effectiveness of training programs by conducting evaluations to create impact with participants and managers
• Coordinating with stakeholders of various functions and sub-functions or department to develop and deliver training programs
• Analyse, Design, Develop, Implement and Evaluate training content
• Explore and develop various types of content like videos, gamification, AI, for engaging the audience
• LMS-Management
• Leading group discussions and providing guidance on effective communication skills to increase productivity and efficiency within a team or organization
• Conducting and co-ordinating for Field and Floor coaching for customer-facing employees
• Focus on building Capabilities of new hires.
• Ensure 100% data-management at micro level for all L& D programs