Job Description
- Hands-on experience with SQL and Oracle databases.
- Solid understanding of IT infrastructure, applications, and service management.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work in a fast-paced environment with 24x7 monitoring responsibilities.
- Prior experience in a Command Center / NOC / IT Operations environment preferred.
- Drive automation initiatives to streamline alert handling and reporting.
- Provide training and guidance to junior monitoring staff
