Assistant Manager- Sales

Please find the JD.

Role- Assistant Manager- Sales

Location- Agartala

Responsibilties:-

1. Responsible to achieve daily / weekly / monthly targets as specified by the BM

2. Maintain & follow grooming standards as specified in the SOP Manual

3. Adhere to Enquiry Management & Booking Process as specified in the SOP Manual

4. Responsible to handle enquiries through Walk in, Telephonic, Email, City PSA & TravelAgents

5. Ensure that customer is provided with complete details pertaining to the product & cost

6. Responsible for relationship building and servicing the city PSA & TAs

7. To maintain query turnaround time as per SOP8. Initiate telesales calls for follow ups & closure of sales bookings

9. Responsible to coordinate with service team for post-sale process10. Maintain Daily Sales Report

11. Responsible to maintain their enquiries in a database for future follow-ups and to regularlysend emails on new offers

12. Responsible to maintain Customer Satisfaction levels @ min 95% during the entire customerinteraction

13. Adhere to company policy and systems

14. Ensure zero monetary losses by cancellation of liabilities and timely collections

Skills required - -

Travel Sales, Leisure Sales, Holiday Sales, Itinery, Holiday Packages.