Position: Assistant Manager – Outbound Sales (Banking)
Location: Mumbai – Malad
Industry: Banking / Financial Services
CTC: ₹7.5 LPA
Qualification: Graduation (Mandatory)
Experience: Minimum 2+ years (Relevant experience in outbound sales preferred)
Role Overview
We are looking for a dynamic and result-oriented Assistant Manager – Outbound Sales to support and drive outbound sales operations within the banking domain. The ideal candidate will be responsible for managing sales activities, achieving targets, and ensuring high-quality customer engagement while complying with banking standards and processes.
Key Responsibilities
- Drive outbound sales initiatives for banking products such as loans, credit cards, CASA, or related financial offerings
- Manage day-to-day outbound calling operations and ensure achievement of assigned sales targets
- Handle customer leads, follow-ups, and conversions through effective communication
- Monitor team or individual performance metrics (if applicable) and provide actionable insights
- Ensure adherence to compliance, regulatory, and internal banking guidelines
- Maintain accurate sales records, MIS reports, and pipeline tracking
- Collaborate with internal teams including operations, compliance, and quality to improve sales effectiveness
- Address customer queries, objections, and escalations professionally to enhance customer experience
- Support training, coaching, and process improvements to drive productivity
Desired Candidate Profile
- Graduate from a recognized university
- Minimum 2+ years of experience in outbound sales, preferably in banking or financial services
- Strong communication, negotiation, and persuasion skills
- Proven ability to meet or exceed sales targets
- Good knowledge of banking products and outbound sales processes
- Proficient in MS Office and basic reporting
- Customer-focused attitude with strong problem-solving abilities
Key Skills & Competencies
- Outbound Sales & Tele-sales
- Banking & Financial Products Knowledge
- Customer Engagement & Relationship Management
- Target Achievement & Performance Management
- Compliance Awareness
- Communication & Interpersonal Skills
Reach out to HR - Neha
8008325085
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