KEY RESPONSIBILITIES:- Drive the end-to-end onboarding and activation of new Group Credit Life (GCL) partners-including NBFCs, Banks, FinTechs, and other lending institutions.
- Coordinating cross-functional activities, managing internal and external stakeholders, ensuring regulatory and operational readiness, and achieving timely, error-free go-live.
- External stakeholder Management
- Single point of contact for the Project Management Team for New Partner onboarding.
- Resolve queries pertaining to processes within the stipulated time
- Follow up on completion of Documentation for Commercials, Agreements & other compliance related documents etc.
- Align on COI distribution standards, SFTP folder access, issuance modalities, and SLAs.
- Internal stakeholder management
- Coordinate and align deliverables across Operations, Technology, Product, Legal, Compliance, Underwriting, Risk, and Finance functions.
- Document and distribute meeting minutes, action trackers, dependency logs, and risk registers.
- Ensure alignment of policy, underwriting guidelines, and data/IT controls with regulatory requirements
- Enable Ops readiness through SOPs, capability building, and BAU transition
- Drive and implement new initiatives by working closely with the Channel Head
- Liaise with Compliance, Audit, Legal, Operations, Finance, MIS, Marketing, Actuaries and other functions for timely resolution of queries and issues
- Support in preparation of Mgt/Field presentations
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Measure of Success:
- Consistency, Accuracy & TAT adherence as per the activity
- Work as per Projects and initiative timelines
- Process improvements
- Quality of Reports conceptualized under Performance framework
MINIMUM/SPECIFIC EXPERIENCE
- 1-2 years of total experience
- MBA / Graduate
- Excellent Verbal and articulation skills
- Understanding of IT tools/automation techniques
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