Assistant Manager - Presales & Supports

Key Responsibilities:

• Provide pre-sale technical support and product understanding to clients.
• Organize and conduct technical demos and discussions with government/private clients.
• Communicate effectively with international/domestic OEMs.
• Scrutinize tenders for government projects related to broadcast, electronics, and communication.
• Prepare datasheets, manuals, BOM (Bill of Materials), and proposals for the sales team.
• Oversee project planning, budgeting, execution, installation, testing, and commissioning.
• Conduct training and site acceptance testing (SAT) for SITC (Supply, Installation, Testing & Commissioning) projects.
• Identify and mitigate operational pitfalls in project execution.
• Work closely with the team to ensure smooth implementation of broadcast solutions.

Required Skills & Qualifications:

Technical Skills (Hard Skills):

• In-depth knowledge of satellite broadcast products and digital compression chains.
• Hands-on experience with encoders, multiplexers (mux), IRDs, RF chains, modulators, etc.
• Strong understanding of broadcast technology, digital transmission, and signal processing.
• Experience in installation, integration, testing, commissioning, and maintenance of digital compression chains for teleports/DTH networks.
• Optional: Knowledge of broadcast IT, studio chains, PCR (Production Control Room), MCR (Master Control Room), graphics, automation, etc. is a plus.

Soft Skills:

Excellent oral and written communication skills with strong presentation abilities.

Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook, Access, Visio) and Google Sheets.

Strong planning and execution capabilities.

Hardcore team player with leadership qualities.

Mandatory Requirements:

• Experience in handling ITC (Installation, Testing & Commissioning) of at least 5 compression projects.
• Experience in managing a team of at least 2 subordinates.
• Experience in preparing at least 5 technical BOQs for proposals.
• Fluent in English (spoken and written).
• Computer Savvy (essential).
• Willingness to travel (within and outside NCR as required).
• Must reside within a 45-minute commute from the MG Road office.