About The Team / Organization
Outscale Partners is a fully owned subsidiary of
The Argenbright Group and was established in 2022. The group brings more than 45 years of experience in transforming labor-intensive, essential frontline services across industries. It has operations across the United States, the United Kingdom, Middle East and India, supporting clients through a strong combination of industry expertise, technology, and people-centric service models.
Outscale Partners focuses on delivering innovative workforce and service solutions that enhance operational efficiency and customer experience
.
- Shift Timing: Shift EST US
- Work Mode: Hybrid
- Cab Facility: Company-provided cab for pick-up and drop as per the Company's transport policy
- Medical Policy: Comprehensive medical insurance policy with coverage for specified parents
Principal Accountabilities & Major Activities
- Support the implementation of performance management programs
- Address queries received on the performance mgmt. inbox
- Administer employee performance cycles -mid year and year end
- Create comms calendar
- Explain current and upcoming performance management practices to employees in a thorough and professional manner, ensuring organization-wide understanding and follow-up.
- Work closely with HRBPs to track performance improvement plans.
- Identify skill gaps and create performance enablement programs through surveys, data and recommend appropriate training or development interventions.
- Monitor, analyze, and report on goal setting completion all employees
- Provide HR Managers with practical training insights and best practices to help enable performance management
- Ensure adherence to performance management policies, processes, timelines and systems.
Qualifications
- Graduate/ PG (in Organizational Development, desirably)
- Worked with large organizations which have well established OD functions
Must have skills
- customer focus
- Problem-solving & analytical thinking
- Collaboration & teamwork
- Communication skills
- Microsoft
