Introduction
Come move the world with us!
Wake up each day to be part of a
global movement . A movement to make an impact . A movement to go for it! A movement to provide best-in class solutions . A movement to be empowered . A movement to do the right thing .
Make AIT Worldwide Logistics the next stop on your career journey!
See what our teammates say about working at AIT Worldwide Logistics .
Overview
Responsible for executing end to end ocean export operations, ensuring timely documentation, shipment management, customer coordination, and KPI compliance while supporting pricing and business growth initiatives.
Responsibilities
- Manage freehand, nomination, and locally sold ocean export accounts, ensuring end-to-end shipment execution as per customer and company SOPs.
- Handle carrier and vendor relationships, including shipping lines, NVOCCs, CHAs, transporters, shippers, and overseas partners, to ensure smooth operations and service continuity.
- Take ownership of booking placement, SI filing (INTTRA/carrier portals), AMS & ISF submissions, and ensure all filings are completed within prescribed cut-offs.
- Manage HBL and MBL processes, including draft preparation, customer confirmation, debit note coordination, payment follow-ups, and timely release with applicable free time.
- Track shipments proactively, ensure milestones are updated in the system, identify deviations from schedules, and coordinate recovery plans with carriers, cartage agents, and international partners.
- Ensure accurate and timely billing, adherence to mandatory CW fields, and achievement of defined KPIs in line with company guidelines.
- Send pre-alerts to destination offices, ensuring complete and accurate documentation for seamless handover and downstream execution.
- Partner with local sales teams to support customer communication, resolve operational issues, conduct carrier/customer business reviews, and contribute to business growth initiatives.
- Ensure strict compliance with customer SOPs, internal policies, and AIT operational KPIs, while supporting additional responsibilities as required by business needs.
- Complies with all policies and standards
- Performs other duties as assigned
Qualifications
- A team player who works well with others being respectful to our teammates is a Core Value
- A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
- Growth mindset being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
- Customer service focus we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture
Other Skills We Hope To See
- Graduate degree or equivalent qualification.
- 36 years of freight forwarding experience preferred, with exposure to ocean operations.
- Strong basic math and geography skills, with the ability to analyze numerical data, identify patterns, and draw logical conclusions.
- Working knowledge of DG/GDP requirements; CargoWise proficiency preferred (Basic Cargo knowledge an advantage).
- Sound understanding, or ability to quickly learn, ocean freight movement, vendors, container types, equipment, Incoterms, regulatory requirements, pricing, service routings, and shipment profitability.
- Basic knowledge of country regulations and AIT policies/procedures, with a focus on risk mitigation for customers and the company.
- Effective verbal communication and interpersonal skills, with the ability to interact confidently in one on one settings.
- Strong time management skills to meet deadlines in a fast paced, high volume environment.
- Demonstrated team orientation, respect for colleagues, and alignment with core values.
- Strong work ethic with a sense of ownership, accountability, and independence.
- Growth mindset with a continuous improvement approach and openness to change.
- Strong customer service orientation, with the ability to build and sustain internal and external relationships.
About AIT Worldwide
About AIT Worldwide Logistics:
AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America's-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground, and railon time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action here .
AIT Worldwide Logistics is an Equal Opportunity Employer M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.
What AIT Can Offer You
In addition to base compensation, AIT offers a growing suite of competitive benefits to help our teammates realize their full financial, well-being, personal and professional potential.
AIT Worldwide Logistics Benefits Available Across All Global Markets.
- Vacation/holiday time
- Global employee support program
- Mindfulness tools
- Professional development
- Company events and gatherings
- Five paid volunteer hours through our AIT Cares program
Our competitive employee benefits packages may vary by region and country.
