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Transport Operations Management
• Oversee daily transport operations and shift activities
• Ensure timely cab and shuttle deployment before shift timings
• Monitor employee pickups, drop schedules, and route execution
• Maintain transport registers and operational logs
Vendor Management & Performance
• Maintain vendor performance scorecards and periodic evaluations
• Conduct monthly vendor meetings and share MOM with management
• Track vendor contracts, renewals, and addendums
• Ensure SLA compliance and enforce penalties where required
Transport Planning & Execution
• Design and optimize transport routes and shift rosters
• Ensure efficient utilization of transport resources
• Prepare transport plans for BCM (Business Continuity Management) situations
• Handle disruptions and emergency transport arrangements
Cost & Financial Control
• Work with billing team for invoice validation and accruals
• Monitor transport cost efficiency and benchmark against industry standards
• Identify cost-saving opportunities and process improvements
• Ensure accurate transport costing and reporting
Reporting & MIS Management
• Prepare daily, weekly, and monthly transport MIS reports
• Share operational dashboards with senior management
• Contribute to Monthly Management Reports (MMR)
• Maintain accuracy in operational and financial data reporting
Compliance & Safety Management
• Ensure adherence to client transport safety policies (especially female employee safety)
• Monitor transport security guidelines and escalate deviations
• Ensure statutory compliance for transport operations
• Handle incident reporting within defined timelines
Job ID: 146584481