Sales & Marketing :-
- Accountable for managing overall business operations for marketing of Alloys Steel and strategic planning for Alloys Steel in OEM Sectors.
- Responsible for Sales & Marketing of Alloys Steelin OEM Sectors.
- Experience of marketing head for development of Alloys Steelin domestic market.
- Engaged in planning and marketing of value added steel.
- Devising & effectuating competitive selling programs/strategies to improve the product awareness and enhance business growth.
- Reviewing and interpreting the competition (through in-depth analysis of market information) to finalise the marketing strategy and ensure profitable growth.
- Co-ordination head and in-charge for Alloys SteelMarketing.
- Launching / introducing new products as a part of diversification marketing development effort.
Customer Relationship Management : -
- Addressing to customer complaints and providing timely and accurate solutions to them.
- Interfacing with customers, mapping their requirements & handling product customization.
- Providing prompt & superior customer support & building market credibility through loyalty programs for the same.
- Developing effective relationship with significant clients to ascertain rendering of quality service and achieving customer delight for business retention/enhancement.
- Customer profitability analysis, identifying areas of improvement for maintaining better customer relationship.
