About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
- Manage and support Microsoft Intune (Endpoint Manager) for corporate devices
- Handle L2 escalations related to device enrollment, compliance, and policy issues
- Configure and troubleshoot:
- Device compliance policies
- Configuration profiles
- Application deployment (Win32, Store, iOS/Android apps)
- Conditional Access dependencies (in coordination with IAM team)
- Support Windows Autopilot provisioning and lifecycle management
- Troubleshoot MDM/MAM issues for iOS, Android, and Windows devices
- Monitor device health, compliance reports, and remediation actions
- Coordinate with L1, AD/Azure AD, Security, and Desktop teams
- Perform root cause analysis (RCA) for recurring endpoint issues
- Maintain documentation, SOPs, and knowledge base articles
- Ensure adherence to security and compliance standards
- Participate in change management and planned deployments
