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Manage and support Microsoft Intune (Endpoint Manager) for corporate devices
Handle L2 escalations related to device enrollment, compliance, and policy issues
Configure and troubleshoot:
Device compliance policies
Configuration profiles
Application deployment (Win32, Store, iOS/Android apps)
Conditional Access dependencies (in coordination with IAM team)
Support Windows Autopilot provisioning and lifecycle management
Troubleshoot MDM/MAM issues for iOS, Android, and Windows devices
Monitor device health, compliance reports, and remediation actions
Coordinate with L1, AD/Azure AD, Security, and Desktop teams
Perform root cause analysis (RCA) for recurring endpoint issues
Maintain documentation, SOPs, and knowledge base articles
Ensure adherence to security and compliance standards
Participate in change management and planned deployments
Tata Communications is a digital ecosystem enabler that powers today’s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world’s internet routes and connects businesses to 60% of the world’s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications™, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of ‘Secure Connected Digital Experience’ (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.
Job ID: 139610965
