Assistant Manager - Information Security

Purpose of this role: Own the endtoend lifecycle of IT assets (hardware, software, network devices, rentals, and licenses) from acquire allocate operate reclaim/retire. Ensure inventory accuracy, cost control, governance, and audit readiness, while driving timely billing, renewals, compliance (licenses/AMCs), vendor performance, and SOP adherence. Act as the single point of accountability for asset data quality and handovers, ensuring zero disruption to business operations.

Required Skills & Experience

• 58 years in IT Asset Management (enterprise scale) with handson experience in hardware & software lifecycle, PR/PO/SRN/GRN, invoicing, and AP/Finance workflows.
• Proficiency in ITSM/ITAM tools (e.g., ServiceNow/T2R/AISD), Intune (or equivalent), and CMDB practices.
• Strong Excel/Power BI skillspivots, lookups, conditional formatting, dashboards.
• Working knowledge of license compliance (MS, OEMs), AMC terms, and CapEx/OpEx accounting basics.
• Experience with SharePoint/Teams content organization and secure password vaults (e.g., Bitwarden/KeePass).
• Excellent stakeholder management (IT, AP, Finance, SCM, Business, Vendors/OEMs).
• Strong documentation discipline (SOPs, audit packs, evidence trails).
• Familiarity with network/DC asset categories & configuration backup practices.
• Knowledge of import/logistics documents for international POs.

Key Responsibilities:

1. Inventory & Lifecycle Management

Maintain inventory for all IT Computing Elements like laptops, desktops, desktopkits, thin clients, SSDs, headsets, monitors, VC devices, physical servers, and network (switches/firewalls/routers).

Track lifecycle states (new/inuse/spare/repair/EoL/scrap/to-be-scrap) and location-wise distribution (India, engineering/usermanaged, international).

Govern EoL, nonrepairable, scrap processes, secure disposal approvals, and disposal certificates.

Keep configuration backup locations documented for network/DC assets.

1. Allocation, Requests & Returns (ITSM/ITAM)

• Drive workflows: Asset Request, Change, Surrender, Rejection with makerchecker controls.
• Execute Asset Allocation Approval in Portal for Laptops/Desktops/Headsets based on stock, policy, approvals, and user/project validation.
• Ensure NDC (No Dues Clearance):
• Onroll users, Offroll, Contractors etc.,
• Entity transfers & Secondment cases.
• Verify & Ensure physical return & datawipe where applicable.

1. Governance, Compliance & Software

• Maintain Software License entitlement vs deployment, renewal calendar, trueups, and compliance evidence.
• Track Windows Server OS license activations & renewal cycles.
• Manage AMC (hardware/software): coverage, SLAs, claims, renewal dates.

1. Finance, Billing & Procurement

• Own invoice lifecycles for Different ISP/Vendors/OEMfrom validation to AP (Invoice) submission and payment tracking.
• Maintain updated Rate Cards, vendor escalation matrix, and AP/Finance contacts with SLAs.
• Lead PR creation (Internal IT & Project requests), PO/SRN/GRN coordination, and reconciliation with Finance.
• Govern CapEx vs OpEx mapping coordinate OpEx capitalization with Finance and maintain evidence.
• Maintain fiveyear invoice archive and links payment status (2year for circuits).
• Track pending vendor/OEM payments, credit notes/penalties, and drive closures.
• Use IRT portal (AP) for India vendor invoices & query resolution.

1. Data Quality, Reporting & Analytics

• Reconcile of ITAM reports & stock ledgers resolve access issues with platform owners if any.
• Keep SharePoint/Teams repositories of contracts/SOPs/inventories in order.
• Maintain the Asset Checklist workbook track progress by Owner/Topic with dashboard (pivots, progress bars), conditional formatting for Due dates, and evidence links.

1. SOPs, Handover & Audit Readiness

• Maintain approved SOPs (PR/JR/PRSRN/SERCER/Invoice processing/NDC/IssueReturn).
• Own keystrokelevel SOPs with screenshots for Finance/Vendor/Payments/M&L/WBS/PR/Invoice/NDC/CIS.
• Manage CMDB data dictionary, budget ownership & GL mapping, and audit evidence repository.
• Ensure quarterly reviews and makerchecker signoffs for sensitive actions.

1. Vendor & CrossFunctional Coordination

• Engage with Vendors/OEMs/SCM for deliveries, RMA, AMCs, renewals, and rate card updates.
• Coordinate with Internal teams (where submanaged) on network/server artifacts, SIEM onboarding, OS patching, and EDR health for asset hygiene (as applicable to the asset scope).

Education & Certification

• Bachelors degree in Engineering/IT/Computer Science (or equivalent).
• Certifications (optional): ITIL Foundation, ITAM (or relevant).

RACI Snapshot (Role Alignment)

• Accountable (A): Inventory integrity Allocation approvals Renewal & invoice calendars SOP currency Audit evidence.
• Responsible (R): Tool workflows Reconciliations PR/PO/SRN/GRN coordination Vendor/AP followups Handover pack maintenance.
• Consulted (C): Business owners (access lists), AP/Finance (capitalization/approvals), Internal-Device Management teams for infra specifics.
• Informed (I): Leadership, Project managers, Audit/Compliance.