Role profile:
The Assistant Manager HR Recruitment will lead end-to-end hiring for BPO operations, ensuring timely onboarding of quality talent for voice, non-voice, and support roles.
The role requires strong sourcing skills, stakeholder management, and expertise in high-volume hiring.
End-to-End Recruitment:
- Manage bulk hiring for BPO roles (voice, non-voice, technical support).Source candidates through job portals, social media, walk-ins, and employee referrals.
- Conduct initial screening and coordinate interviews with hiring managers.
Volume Hiring & Planning:
- Forecast manpower requirements and create hiring plans.
- Drive walk-in drives and campus recruitment for fresher and experienced candidates.
Stakeholder Management:
- Liaise with operations teams to understand hiring needs and timelines.
- Ensure adherence to company policies and statutory requirements during hiring.
- Maintain accurate recruitment MIS and dashboards.
Employer Branding:
- Promote the organization as an employer of choice in the BPO market.
- Engage in social media campaigns and job fairs.
Skills:
- Strong knowledge of BPO hiring processes and market trends.
- Excellent communication and negotiation skills.
- Ability to manage high-volume recruitment under tight deadlines.
- Proficiency in MS Office and recruitment tools (Naukri, Shine, LinkedIn etc.)
Qualifications:
Graduate/Postgraduate in Human Resources or related field.
Experience:
5 years of experience in BPO recruitment (voice & non-voice).
Others
- Target-driven and result-oriented.
- Ability to work in a fast-paced environment.
- Strong networking and relationship-building skills.
