Job Description
About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Job Summary
We are looking for a skilled L2 Network Engineer to manage escalated network issues, ensure infrastructure stability, and support deployment and configuration of network devices. The ideal candidate should have strong troubleshooting skills, hands-on experience with routers, switches, and firewalls, and the ability to support complex network environments.
Key Responsibilities
Handle L2 escalations and troubleshoot complex network issues.
Configure and maintain routers, switches, and firewalls.
Monitor network performance using tools and ensure uptime.
Maintain network security and assist in audits.
Collaborate with L3 support and cross-functional teams.
Document configurations and troubleshooting processes.
Mentor L1 engineers and share technical knowledge.
Required Skills
Solid understanding of TCP/IP, routing, switching, and firewalls.
Proficiency with Cisco devices and tools like Wireshark, SolarWinds, etc.
Good knowledge of security practices and incident response.
Strong communication and problem-solving skills.
