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Job Description
Title Assistant Manager - GC Systems Functional Admin
Department General Counsel Shared Services
Location India
Reports To Senior Manager, GC Systems Functional Admin
Level Grade 4
We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this By working together - and supporting each other - all over the world. So, join our General Counsel Shared Services team and feel like you're part of something bigger.
General Counsel (GC) is a trusted advisor to all parts of Fidelity International Limited (FIL), providing high-value independent advisory and assurance expertise through our specialist teams. GC comprises of Legal, Risk, Compliance, Tax, and Public Policy & Strategic Relationship Management. GC Shared Services function (GCSS) is a global centre of expertise currently in Dalian and India, providing operational support and services to the General Counsel function. GCSS Functional administration team (FA team) provides first line business support & manage the functional administration activities for various GC owned systems.
Join the GCSS Functional Admin Team to play a pivotal role in functional administration and systems support for GC-owned technology platforms. This dynamic techno-functional role combines technicalexpertise-providing first-line support for cloud-based, SaaS systems and internally built AI/ML-enabled systems-with deep functional knowledge in Risk Management, Compliance, and Audit issue management. Responsibilities include supporting internal business users by resolving queries, fulfilling work requests, managing access and functional data elements, and performing periodic maintenance.You'llcollaborate closely with product owners, business teams, vendors, and internal technology teams to drive daily priorities.Beyond day-to-day administration,you'llcontributeinstandard platform changes by resetting configurations, applying changes via admin consoles, conducting UAT, and performing production health checks.
Key responsibilities:
Provide user support and resolve issues for GC-owned technology platforms.
Collaborate with the Product Owners,Vendorsandinternal technologyteams.
Implement changes, perform UAT for vendor and tech updates, and conduct system health checks.
Manage access provisioning with a strong focus on system and licenseutilization.
Engage with stakeholders to offer guidance and system support.
Learn and contribute to other GC systems managed by the Functional Admin team
Deliver governance, oversight, and execution of functional admin tasks.
Skillsets required
About7+yearsof experience working withsystemssupport,business analysisor inchange management, collaborating closely with both business and technology teams, havingthefollowing skillsets:
Technicalhigh levelunderstanding of large IT systems including Cloud, SAS or on-prem systems.
Functional and business mindset with the ability to learn Risk and Compliance domains, coupled with excellent communication skills and a focus on continuous improvement.
Collaborative team player with exceptional stakeholder management capabilities, while being proactive, self-motivated, goal-oriented, adaptable, and comfortable working in ambiguous environments.
Feel rewarded
For starters,we'lloffer you a comprehensive benefitspackage.We'llvalue your wellbeing and support your development. Andwe'llbe as flexible as we can about where and when you work - finding a balance that works for all of us.It'sall part of our commitment to making you feel motivated by the work you do and happy to be part of ourteam.
For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
Fidelity International Ltd, or FIL for short, is a company that provides investment management services including mutual funds, pension management and fund platforms to private and institutional investors.
Job ID: 134349593
