Key Responsibilities
MEPF Systems & Technical Operations
- Manage complete operation and maintenance of Mechanical, Electrical, Plumbing, and HVAC (MEPF) systems
- Ensure optimal performance and reliability of all building engineering systems
- Monitor and maintain critical infrastructure including UPS, PAC, FAPA, BMS, and electrical distribution systems
- Ensure zero downtime for mission-critical operations
Critical Infrastructure & BMS Management
- Oversee Building Management System (BMS) operations as the central control system for HVAC, lighting, and fire safety systems
- Conduct continuous monitoring and optimization of building systems through BMS
- Ensure preventive maintenance and system reliability
Incident & Emergency Management
- Handle critical incidents such as fire alarms, lift entrapment, power failures, and system breakdowns
- Identify root causes of incidents and implement corrective and preventive actions
- Conduct trend analysis and improve response procedures through training and SOP updates
- Lead emergency response planning and execution
Vendor & Contract Management
- Manage vendor relationships, negotiations, and service delivery quality
- Ensure compliance with Scope of Work (SOW) and contract terms
- Track vendor performance and ensure accountability for service delivery
- Maintain AMC tracker and initiate renewals 60–90 days before expiry
- Evaluate vendor KPIs to optimize commercial and service agreements
Procurement & Financial Management
- Prepare and manage budgets, forecasting, and expenditure tracking through PO/PR systems
- Develop Bills of Quantities (BOQ) for repair and maintenance works
- Conduct technical-commercial evaluations for procurement decisions
- Ensure cost optimization and financial discipline in operations
Safety, EHS & Compliance
- Ensure strict adherence to EHS standards including Lockout/Tagout procedures
- Conduct daily safety briefings and promote safety culture
- Ensure compliance with statutory regulations, building codes, and safety standards
- Coordinate with authorities and landlord for timely renewal of compliance requirements
Energy Management & Sustainability
- Conduct energy audits and identify optimization opportunities
- Implement energy conservation strategies and monitor consumption trends
- Analyze load patterns and benchmark energy performance
- Introduce sustainable technologies and innovative solutions
Asset & Lifecycle Management
- Maintain complete asset inventory and track equipment health, lifecycle, and performance
- Plan preventive maintenance to extend asset life and reduce failures
- Ensure optimal utilization of infrastructure and equipment
Project & Shutdown Management
- Manage minor projects such as fit-outs, retrofits, and upgrades without disrupting operations
- Coordinate annual power shutdowns including planning, vendor scheduling, and execution
- Ensure safe execution of shutdown activities with critical path planning
- Manage utility shutdown coordination during project execution
Business Continuity & Risk Management
- Develop and maintain Business Continuity Plans (BCP) for critical failure scenarios
- Conduct mock drills and black-start tests for UPS and DG systems
- Perform quarterly audits to identify infrastructure risks and vulnerabilities
- Ensure readiness for emergency recovery scenarios
Training & Development
- Maintain technical skill matrix for engineering staff
- Conduct onboarding and mandatory EHS training for all new joiners and contractors
- Organize monthly knowledge-sharing sessions for continuous learning
- Identify training needs in technical and safety areas
Standardization & SOP Management
- Develop and implement Standard Operating Procedures (SOPs) for all critical tasks
- Ensure consistent execution of processes across shifts and teams
- Monitor vendor compliance against SOPs and service standards
Stakeholder & Client Management
- Maintain strong relationships with clients, tenants, and stakeholders
- Proactively understand and address client needs and expectations
- Ensure high levels of customer satisfaction through responsive service delivery
- Liaise with landlord for day-to-day operations and common area management
