Assistant Manager- Customer Research

Job Location: HSR Layout, Bangalore (on-site)

Blissclub is one of India's fastest-growing apparel brands, built with a singular mission: to build comfortable and functional apparel for India. We are reimagining the apparel space- not just designing products, but building a movement. What started as a community-first D2C brand has expanded into experience-led retail destinations where our Blissqueens don't just shop, they connect, discover, and belong.

Founded in 2020 by ISB alum Minu Margeret, Blissclub has raised Series A of $15 million in May 2022 led by Eight Roads Ventures and Elevation Capital followed by another round of Rs. 33 Crores in May 2025.

Featured on LinkedIn's Top Startups list in 2022 and 2025, we're one of India's fastest-growing D2C brands redefining comfortable apparel for India.

Responsibilities:

Research Strategy and Execution

• Design and oversee qualitative and quantitative research studies (e.g., recruitment, surveys, focus groups, interviews)
• Conduct secondary research and stay informed on industry trends, emerging technologies, and best practices in research methodologies
• Identify areas where research can aid decision-making at BlissClub and formulate an optimal plan for execution
• Interpret and synthesize data to provide actionable recommendations

Stakeholder Collaboration & Communication

• Work closely with internal teams (marketing, product, strategy) to ensure research findings inform decision-making.
• Present research insights to senior management and external stakeholders in a compelling and accessible manner
• Translate complex data into clear, strategic recommendations
• Aid in building a consumer first culture at Blissclub

Qualifications :

• Minimum 2-3 years of work experience in a market/consumer research agency or consumer research team at a brand
• Bachelor's degree in the relevant field
• Excellent verbal and written communication skills
• Proficiency in Google/MS Office Suite (Outlook, Word, Excel)
• Good verbal and written business communication skills

Who we are :

Blissclub was founded in 2020 by Minu, because she couldn't find great quality activewear where the fit, functionality and feel were just right.

Designing technical apparel for women requires a deep understanding of the problems faced by the wearer and we at Blissclub are spearheading a revolution to design with intent and for everybody.

India is the world's fastest growing market with the women's segment contributing to a majority of the growth. We are aiming to capture that white space in India. We are a bunch of young, dynamic, creative and innovative people who want to get things done and get them done right!

Come say hi!

https://blissclub.com/