Description
- Managing building developer site-level relationship with the FM/CRM/Sales team of the developer
- Customer registration explaining about RentMAX services its differentiators
- Customer on-boarding obtaining customer mandates along with apartment keys
- Upsell of value added services (eg Prop Management Plan, vendor assistance, insurance etc)
- Managing sales support team for building the channel partner relationship managing the key channel partner relationships
- Owner tenant introduction deal closing
- Monitor transaction closing process facilitate any support required for the same
- Updating the deal terms and ensuring updating of customer/transaction date in the CRM
- Monitor manage sales support for maintenance post-possession trouble shooting
- Owner tenant relationship management on need as well as periodic basis (check-ins with owner/tenant periodically cross-sell, as and when required)
- Undertaking market recee rental pricing in vicinity of the site
- Managing sales support and ensuring channel partner tenant visits
- Helping central/HO team with site related assistance/co-ordination with the FM team and also sharing the necessary site operating documents/instruction manuals/site notices etc with central HO team
- Create engaging social media content, including photos and videos of apartments.
- Develop and execute marketing strategies to generate tenant leads
- List apartments on property platforms and the company website
- Conduct lead analysis to identify performance trends and optimize marketing efforts.
- Perform marketing channel analysis and find innovative ways to generate leads.
- Collaborate with the Customer Experience Specialist team to get their feedback on the quality of leads and actively work with them to find ways to increase lead quality.
- Ensure all marketing assets are updated and aligned with RentMAXs branding.
- Such additional support/responsibility as may be required by RentMAX.
Preference
Prefer candidates who are go-getters and willing to ensure co-ordination on multiple fronts.
One - Central Mumbai (Mulund/Thane) and One - South Mumbai
Company Name: M3A Real Estate Technology Advisors LLP
Industry: Real Estate Infra
Designation: Assistant Manager - Customer Relationship
Experience (In Year): 2 - 5 yrs
CTC (In Lakhs p.a): 3.5 - 4 LPA
Qualification: Any Graduate
Location: Bandra West
City: Mumbai
This job is provided by Shine.com
