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Assistant Manager - CRM

Tata CLiQ
Navi Mumbai, Mumbai City, Mumbai
2-7 Years
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Job Description

Role Responsibilities:

  • Design and execute CRM campaigns across digital channels
  • Optimize customer journeys for engagement and conversion
  • Collaborate with tech/product teams on platform enhancements
  • Analyze campaign data and report actionable insights

Key Deliverables:

  • Multi-channel CRM strategies for Tata CLiQ apps
  • Performance improvements via campaign innovation
  • CRM platform upgrades and data-driven workflows
  • Engagement benchmarks, KPIs, and retention metrics

More Info

Job Type:
Permanent Job
Industry:
Shopping, Internet
Role:
Customer Service Executive (Voice), Technical Support Representative (Non- voice), Fresher, Trainee/Management Trainee
Function:
Customer Service/Call Centre/BPO
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Tata CLiQ

Job ID: 118170147

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Last Updated: 05-03-2026 00:35:06 PM
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