Key Responsibilities
Fleet Planning & Route Management
- Plan, schedule, and manage daily transport routes and vehicle operations
- Ensure optimal utilization of fleet resources and route efficiency
- Monitor transport operations to improve cost-effectiveness and service quality
- Use transport management tools for route planning and optimization
Vehicle Maintenance & Compliance
- Oversee vehicle maintenance, repairs, and fitness certification processes
- Ensure all vehicles meet roadworthiness and safety standards
- Conduct regular vehicle inspections for compliance and operational readiness
- Ensure adherence to government transport and safety regulations
Driver & Team Management
- Supervise, train, and manage drivers and transport staff
- Ensure discipline, accountability, and performance monitoring within the team
- Conduct driver briefings and ensure adherence to safety protocols
- Support training programs for transport staff development
Safety & Risk Management
- Ensure compliance with transport safety regulations and organizational policies
- Assist in implementing risk management programs for transport operations
- Maintain incident reporting and escalation procedures
- Ensure safety-first approach in all transport activities
Vendor & Stakeholder Coordination
- Coordinate with transport vendors and logistics partners for operational requirements
- Manage special transport arrangements for events, deliveries, or excursions
- Act as primary point of contact for transport-related queries
- Ensure smooth communication between internal teams and external providers
Operations Monitoring & Reporting
- Monitor operational transport data for performance improvement
- Identify inefficiencies and implement corrective actions
- Track service quality, cost metrics, and operational KPIs
- Ensure compliance with Service Level Agreements (SLA)
Incident & Issue Management
- Handle critical transport incidents and ensure proper escalation
- Follow structured incident reporting procedures
- Ensure timely resolution of operational disruptions
- Maintain logs and documentation for all incidents
