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Assistant Manager - Captive Operations

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  • Posted 7 days ago
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Job Description

Asst Manager - L2

Shift 24x7

Location - Belapur

The role is responsible for implementing and managing a Hybrid Security Service Edge (H-SSE) framework with Zero Trust Network Architecture (ZTNA) for bank. The candidate will ensure the solution is secure, scalable, resilient, highly available, and compliant with RBI, CERT-In, Indian IT laws, foreign regulatory mandates (where applicable), and bank Information Security Policy Framework.

Key Responsibilities

1. H-SSE & Zero Trust Architecture

  • Implement Hybrid SSE architecture combining cloud-based SSE and on-prem security controls.
  • Implement Zero Trust Network Architecture (ZTNA) with identity-based, role-based, and context-aware access.
  • Define architecture for local internet breakout across bank branches and offices.
  • Ensure high availability, redundancy, disaster recovery, and scalability.

2. Cloud-Based Security Service Edge

  • Deploy and manage Cloud-based SSE to secure user access to:
    • Internet websites
    • Cloud applications
    • SaaS platforms
  • Implement advanced security controls including:
    • Secure Web Gateway (SWG)
    • CASB
    • Firewall-as-a-Service (FWaaS)
    • Advanced Threat Protection
    • URL filtering and malware protection

3. On-Premises Secure Web Gateway

  • Design and operate On-Prem Secure Web Gateway (SWG) for:
    • Critical servers
    • Internet-facing systems
  • Integrate on-prem SWG with cloud SSE for unified policy enforcement.

4. Cloud-Based VPN / Private Application Access

  • Implement Cloud-based VPN / Private Application Access for secure access to banks internal systems.
  • Enable role-based and least-privileged access to applications.
  • Ensure seamless integration with IAM, MFA, and device posture checks.

5. Data Loss Prevention (DLP)

  • Implement DLP controls for internet and private application access.
  • Prevent leakage of Banks sensitive data and PII in compliance with:
    • RBI guidelines
    • CERT-In directives
    • Data privacy and localization mandates
  • Define and enforce data classification and protection policies.

6. Local Internet Breakout & Global Offices

  • Enable local internet breakout from branches/offices routed via H-SSE.
  • Plan and execute migration of Internet Proxies at 10 foreign offices to H-SSE.
  • Ensure compliance with country-specific regulatory requirements for foreign locations.

7. Compliance & Governance

  • Ensure compliance with:
    • RBI, CERT-In, and Indian IT Act
    • Applicable foreign regulatory and statutory mandates
    • Bank Information Security Policy Framework
  • Support audits, VA/PT, regulatory inspections, and compliance reporting.

8. Managed Services & Operations

  • Provide 24x7 managed security services including:
    • Monitoring
    • Incident response
    • Policy management
    • Change management
  • Define SLAs, KPIs, SOPs, and escalation matrices.
  • Coordinate with bank stakeholders, OEMs, and internal teams.

Technical Skills Required

  • SSE / SASE platforms (Zscaler, Palo Alto Prisma, Netskope, Forcepoint, etc.)
  • Zero Trust / ZTNA architecture
  • Secure Web Gateway (Cloud & On-Prem)
  • VPN, Private Access, Remote Access Security
  • DLP (Endpoint, Network, Cloud)
  • IAM, MFA, SSO integration
  • Network Security (Firewalls, Proxies, Routing)
  • High Availability & DR design
  • Compliance & Audit support

Educational Qualification:-

1. BE / ME (Computer / IT & Allied Branches / ECE)

2. B. Tech / M. Tech (Computer / IT / ECE)

3. MCA

4. MSc (Computer / IT & Allied Branches

OEM / Professional Certification for Cloud Solution

CCSP / AZ-305 (Azure Solutions Architect Expert) / AWS Certified Solutions Architect / GCP Professional / OEM Certificates at least professional/advanced/expert level / OEM relevant Certification on SSE

Industry Experience for Cloud / SSE Solution

5+ years of total experience out which 3 years of relevant experience in implementing and managing the SSE solution.

More Info

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About Company

Tata Communications is a digital ecosystem enabler that powers today&#8217&#x3B;s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world&#8217&#x3B;s internet routes and connects businesses to 60% of the world&#8217&#x3B;s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications&#8482&#x3B;, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of &#8216&#x3B;Secure Connected Digital Experience&#8217&#x3B; (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.

Job ID: 142756773