Job Description:
About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Process Overview*
The team is a multi-faceted team managing multiple priorities for the business. One arm encompasses leading end to end digitization efforts for fraud and claims to give clients access to self service capabilities to resolve fraud alerts as well as for claim journey. Right from need identification to business case management for funding to build and running the digital channels, this team undertakes a slew of high visibility tasks. The other arm comprises of managing the performance management ecosystem for all operations teams within fraud and claims team. Overall this team works on very dynamic, fast paced and high impact endeavors and gives great opportunity for team members to learn from different aspects of the business.
Job Description:-
Experienced analytical professional to join our team as a Digital Self service analyst. In this role, you will be expected to look through significant quantities of data from various sources to identify and stop fraud.
Responsibilities
- Identify any discrepancy in the data and do the root cause analysis and provide the solution for the current business problem
- Provide hands-on technical and analytical requests leveraging proprietary data.
- Perform quality reviews and make enhancements to provide reliable to enterprise analytics community.
- Prepare dashboards, reports and present to various stakeholders.
- Perform business analysis and make presentation of the data/trends and work on adhoc requests.
Requirements
Education Bachelors/Masters degree-preferably in Computer science/Statistics.
Experience 6+ years of experience in Data mining & Analytics
At least 3 years of experience in Data Analytics, interacting with US teams will be preferred
Foundational skills
- Should be strong in tools like SAS (Base and Advanced), SQL
- Hands -on analytics and / or statistics
- Should be adaptive in exploring new techniques to analyze data/trends.
- Willingness to learn new methods/techniques and adapt industry best practices.
- Strong written and verbal communication skills.
- Ability to present the data and communication skills
Desired Skills
- Bachelor's degree is desired, preferably in a quantitative discipline such as mathematics, statistics, engineering, computer science, finance or business. Post graduate degree is a plus.
- Experienced with data stores and knowledge of commercial and corporate bank data.
Work Timings: 11: 30 AM to 8:30 PM, 12: 30 AM to 9:30 PM
Location: Mumbai/Gift/Hyd
